ReservaBot: Restaurant Reservation & Payment Automation
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Customer Support
Takes restaurant bookings and payment through a chat conversation, with table selection and automated reminders.
The problem
Taking reservations by phone or a basic form means staff time spent on repetitive booking calls, availability that isn't checked in real time, and reminders that only go out if someone remembers to send them, all of which adds friction for the customer and cost for the restaurant.
How it works
A customer messages through a chat channel, and the bot collects party size, date, time, and contact details conversationally rather than through a rigid form, then shows which tables are actually available for that slot, by type (window, booth, or center) rather than booking blind.
Payment, where required, is collected in the same conversation with a receipt sent automatically, and a confirmation plus a reminder ahead of the reservation go out without staff needing to track and send them manually.
Because availability is checked live against existing bookings, the system doesn’t double-book a table that’s already been reserved by someone else in the meantime.
A dashboard gives staff a real-time view of bookings and revenue, and the underlying data can be exported for accounting, rather than reservations only existing in a paper book or a phone log.
Key capabilities
- Takes bookings conversationally through chat, no app or website required
- Shows live table availability by type before confirming
- Collects payment in the same conversation with automatic receipts
- Sends confirmation and reminder messages automatically
- Real-time dashboard and exportable booking data for staff
Built on
- n8n for workflow orchestration
- Messaging platform integration (chat-based booking)
- Calendar/availability integration
- Payment processing integration
- Automated reminder delivery
Best for: Restaurants currently taking reservations by phone or a basic form that want a faster, always-available booking channel.